Retentions Account Manager

Retentions Account Manager

Burnley

£18,035 p/a

In this role, you will be the face of the company for their customers, maximising volume for each customer, answering any queries they may have and advising on our clients fantastic products and services.

Building long lasting relationships, you will get to know their customers inside and out, allowing you to match the clients services to their requirements and ensuring you are at the forefront of their mind when they look for additional products.

Responsibilities:

  • Build strong, everlasting relationships with new and existing customers
  • Maximise each customers volumes
  • Cross / up sell additional services to reduce customer churn
  • Cater for customers every need and ensure they are getting the very best from our products
  • Review and set weekly prices for your customers and handle any pricing queries
  • Keep up to date with our new/enhanced products as they become available
  • Develop solutions that benefit the business and the expectations of our customers
  • Work towards individual and group targets in a vibrant, fun and friendly sales office

Requirements:

Our friendly, consultative and knowledgeable approach to everything we do sets us apart from our competitors and we are always looking for bright, enthusiastic colleagues with a passion for delivering the highest level of customer service to join our ever-expanding business.

  • Customer focused with a passion to deliver outstanding customer service
  • Bright, enthusiastic and an excellent communicator
  • Willingness to learn about call techniques, our products and services Inquisitive nature, eager to learn more about our customers and their businesses
  • A desire to talk on the phone with a confident telephone manner
  • Organised with the ability to prioritise workload

Benefits:

  • Basic Salary - £18,035 per annum
  • Uncapped Commission On the spot incentives
  • Free breakfast
  • Early Friday finish
  • Fun working environment 20 days annual leave
  • Pension 4 x salary life assurance

Interested? Apply now via this ad or give us a call on 0113 457 3760.

Salary

£18,035 p/a


Location

Burnley


Employment type

Permanent


Consultant Information

crowd

Warren Benton

(0113) 457 3760

Apply Now

Retentions Account Manager, Burnley