Customer Service Advisor

Customer Service Advisors

Leeds (LS15)

£8.91 per hour

Working Monday-Friday 08:30-17:00

TRC are currently recruiting for several Customer Service Advisors for our client who is a market leader in the pharmacy world.

The Role:
· Assisting customers with a wide range of enquiries regarding their accounts and orders
· Taking ownership of customer issues to see it through and make sure that they get resolved
· Working with key teams across the business to resolve any customer queries through to resolution
· Calling new customers to welcome them to the service and get all the necessary information to allow us to deliver a fantastic service
· Accurately administrating customer account details using their in house system as well as use of Excel, Outlook
· Responding to customer enquiries across several platforms (Calls. Email, Live Chat & Social Media)
· Working a variety of back office processes to deliver our services
· Ensuring that workplace remains fun, relaxed, and friendlyExperience:
·      Experience of working in a pressured environment, delivering against tight deadlines
·      Experience of working within company and ethical rules and regulations
·      Experience of working in a highly accurate environmentThis is a temp to perm opportunity, once you have completed 12 weeks with us you will work for the company direct!

Benefits will include:
· Up to 10% monthly bonus on completion of probation
· Contributory pension (discounted insurance Aviva*)
· Employee discount site
· 25% Discount on staff health and beauty purchases
· Social events throughout the year
· Park Life Membership (exclusive offers and discounts for The Springs, Leeds)
· Free onsite parking and refreshments
· Cycle to work scheme
If you would like more information or would like to apply, please attach a full copy of your CV! Or contact Rebecca on 0113 457 3760. For a faster turnaround, please download and register with our recruitment app. Search 'The Recruitment Crowd' in the App Store or Play Store today.

Salary

£8.91 per hour


Location

Leeds


Employment type

Permanent


Consultant Information

crowd

Rebecca Sims-Walton

(0113) 457 3760

Apply Now

Customer Service Advisor, Leeds