Business Support Administrator

Business Support Administrator 
£18,000 - £19,000
Job Type: Permanent
Hours: Full time - 40 hour week
TRC Group are currently recruiting on behalf of one of our fantastic, ever growing clients based in Manchester, looking for a Business Support Administrator to join their team.

The Role:
  • Quote chasing
  • Processing orders accurately onto in house system with zero error tolerance
  • Taking credit card payments for orders when required
  • Managing incoming and outgoing calls to high quality business standards
  • Working with own initiative to fully utilise available data to answer queries and resolve issues
  • Dealing with customer enquiries on products, pricing, delivery schedules and more
  • Multi-tasking, managing numerous time critical workloads
  • Using the CRM system
  • Delivering own daily caseloads
  • Customer complaint handling
  • Providing correct and appropriate customer outcomes
  • Working collaboratively with multiple departments to achieve acceptable customer outcomes
  • Scanning and indexing documents on the management system
  • Support for various business reports
  • Managing the Online ordering bank in accordance with company process
  • Stock de and re allocation where necessary
  • Back order and supplier update, customer communication
  • Other general administration duties as and when required (Business Support Reporting)
The Successful Candidate will:
  • Confident telephone manner
  • Excellent communicator
  • Eye for detail
  • A good telephone manner
  • Keen to learn about business
  • Previous experience of working in an administrative role
  • Minimum of 5 GCSEs C or above including Maths and English
  • Proficient in MS Office (particularly Excel and Word)
  • Experience of using Access Supply Chain
  • Knowledge of the KBB industry
  • Experience of using a CRM system
  • Competitive salary
  • Clean modern, specious and well-appointed offices
  • Fresh Fruit provided to support healthy eating
  • Free filtered water
  • Two communal staff break areas.
  • Staff discount available on business products
  • Social events
  • Wellness plan available to employees after 2 years’ service
  • Extra day annual leave from your 5th year
  • 23 days annual leave plus standard bank holidays
  • Staff saving scheme
  • Long service bonuses
  • Relaxed dress code
  • Subsided gym membership
  • Cycle to work scheme (twice per year)
  • Reduced cost Costco membership
  • Death-in-service
  • Flu-jab (once per year)
For more info or to apply, please get in touch with Rebecca on 0113 457 3760 //


£18,000 to £19,000



Employment type


Consultant Information


Rebecca Sims-Walton

(0113) 457 3760

Apply Now

Business Support Administrator, Manchester