• Location

    London, England

  • Sector:

    commercial sales

  • Job type:

    Contract

  • Salary:

    Up to £20000 per annum + Bonus

  • Contact:

    Matthew Carrick

  • Contact email:

    matthew@therecruitmentcrowd.com

  • Job ref:

    BBBH1727_1540375941

  • Published:

    8 months ago

  • Expiry date:

    2018-11-23

  • Consultant:

    #


Telesales

London (NW10)

£20,000 + Bonus (Realistic OTE £35,000) + Benefits

Monday - Friday (Office Hours)

My client is looking for a number of Telesales professionals to join their successful, vibrant, existing team in London. You will have a proven track experience in sales, be highly motivated and money hungry.

Telesales duties:

  • Maintains superior communications and working relationships with all company functions to enhance the performance of the UK division
  • Protects and enhances the corporate image through appropriate actions with respect to fellow Divisional colleagues
  • Ensuring service is perceived as best in class. This may mean covering for other colleagues and also looking after matters that do not directly impact on personal targets/earnings
  • Ensures they are at the vanguard of relevant sales projects and are able to function as subject matter experts for said projects
  • Autonomously generate leads and sales.
  • Work with BDMs and KAM to ensure seamless service for all customers. Sharing responsibility of customers will ensure the opportunities are maximised in the market place.
  • Attend trade shows, social events, industry meetings and corporate hospitality as the business requires.

Specific Telesales Duties:

  • Call all clients in current set and hotlist within every six-week period.
  • Fully prepare for all one to ones with Internal Sales Manager every two weeks.
  • Place all delivery, collection and allocation requests on the system.
  • Deal with small queries, passing more complex to Customer Services Team.
  • Work in line with structure advised by Internal Sales Manager
  • Process orders for other colleagues when they are unable to.
  • Sell products to the target 25% profit margin

Key Performance Indicators(KPIs) for Telesales candidates

  • Conduct 200 outgoing calls per week minimum which should be a mixture of new prospects, existing customers, cold calls (10 per day minimum) and dormant customers.
  • Use the CRM system regularly to record client activity and ensure the customer experiences seamless service.
  • Cross sell all Divisions and the services they can provide where appropriate. The target is 1 qualified lead per period as a minimum, submitted via the app provided.
  • A Period Report should be sent in the correct format, with all fields updated, by 5.30pm on Monday of Week 1.

To apply for the Telesales role please attach a copy of your most recent CV