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Location
Worcestershire, England
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Sector:
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Job type:
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Salary:
£30000 - £35000 per annum + Bonus
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Contact:
Charlotte Proud
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Contact email:
charlotte@therecruitmentcrowd.com
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Job ref:
BBBH1810_1543572063
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Published:
3 months ago
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Expiry date:
2018-12-30
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Startdate:
asap
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Consultant:
#
Registered Manager - Worcester - Homecare
Salary; £30k - £35k + Bonus + Pension + Holidays
Due to a number of years running a very successful homecare business, my client is looking to expand their company by opening a brand new office in Worcester.
They are looking for an experienced Registered Manager with the drive and passion to take a brand-new homecare branch of the ground. They must have a background in homecare as a Registered Manager and hopefully also have experience with new start-ups. Don't worry if not, this is not essential.
Job Specification
- Managing the day to day running of the branch operations
- Acting in the best interest of the clients supported
- Ensuring implementation of systems to monitor quality performance
- Involvement in networking activities and business development and provide directors with regular reports and analysis
- Ensuring all client visits are covered and all scheduling is completed in advance of shifts
- Ensuring that the business maintains 24hr availability via on call rota
- Management of all care processes from initial contact, while maintaining agreed standards
- Recruitment processes, checking ID and eligibility to work and hiring decisions
- Retention of all staff, including meetings, incentives, appraisals, performance feedback and gifts
- Introductions and Training of new care staff and current staff, maintenance of all staff training records and keeping up to date with all legislation
- Quality assurance via regular QA visits, telephone calls and H&S reviews
- Ensure all complaints are appropriately reported and responded to within the time scale set
- Ensure understanding of and can evidence compliance with CQC
- Ensuring confidentiality and staff are aware of the importance of confidentially
- Be involved in all recruitment processes
Personal attributes
- Caring and compassionate towards people in need of care and support
- Respect for people suffering from a range of medical conditions with different backgrounds and beliefs to your own. Strong commitment to non-discriminatory care practice
- Commitment to respecting the rights of customers at all times and to promoting their privacy, dignity and independence throughout their lives
- Knowledge of health and safety matters in relation to home care services and risk management
- Knowledge of how to recognise abuse and safeguarding procedures
- Experience of care services, risk assessment and person-centred care and support
- Ability to plan and organise workloads effectively so customers receive the services they expect
- Energetic and Passionate about delivering high quality care.
- Have Level 5 in Health and Social Care
- Proven management experience
Desirable criteria
- Experience of managing the delivery of social care services as a registered manager
- Knowledge of business management and business start up
This job spec is not exhaustive and the role may require further duties to be taken out.
