Registered Manager - Worcester - Homecare
Salary; £30k - £35k + Bonus + Pension + Holidays

Due to a number of years running a very successful homecare business, my client is looking to expand their company by opening a brand new office in Worcester.
They are looking for an experienced Registered Manager with the drive and passion to take a brand-new homecare branch of the ground. They must have a background in homecare as a Registered Manager and hopefully also have experience with new start-ups. Don't worry if not, this is not essential.

Job Specification

Managing the day to day running of the branch operations
Acting in the best interest of the clients supported
Ensuring implementation of systems to monitor quality performance
Involvement in networking activities and business development and provide directors with regular reports and analysis
Ensuring all client visits are covered and all scheduling is completed in advance of shifts
Ensuring that the business maintains 24hr availability via on call rota
Management of all care processes from initial contact, while maintaining agreed standards
Recruitment processes, checking ID and eligibility to work and hiring decisions
Retention of all staff, including meetings, incentives, appraisals, performance feedback and gifts
Introductions and Training of new care staff and current staff, maintenance of all staff training records and keeping up to date with all legislation
Quality assurance via regular QA visits, telephone calls and H&S reviews
Ensure all complaints are appropriately reported and responded to within the time scale set
Ensure understanding of and can evidence compliance with CQC
Ensuring confidentiality and staff are aware of the importance of confidentially
Be involved in all recruitment processes

Personal attributes

Caring and compassionate towards people in need of care and support
Respect for people suffering from a range of medical conditions with different backgrounds and beliefs to your own. Strong commitment to non-discriminatory care practice
Commitment to respecting the rights of customers at all times and to promoting their privacy, dignity and independence throughout their lives
Knowledge of health and safety matters in relation to home care services and risk management
Knowledge of how to recognise abuse and safeguarding procedures
Experience of care services, risk assessment and person-centred care and support
Ability to plan and organise workloads effectively so customers receive the services they expect
Energetic and Passionate about delivering high quality care.
Have Level 5 in Health and Social Care
Proven management experience

Desirable criteria

Experience of managing the delivery of social care services as a registered manager
Knowledge of business management and business start up

This job spec is not exhaustive and the role may require further duties to be taken out.