• Location

    Worcestershire, England

  • Sector:


  • Job type:


  • Salary:

    £30000 - £35000 per annum + Bonus

  • Contact:

    Charlotte Proud

  • Contact email:


  • Job ref:


  • Published:

    12 months ago

  • Expiry date:


  • Startdate:


  • Consultant:


Registered Manager - Worcester - Homecare
Salary; £30k - £35k + Bonus + Pension + Holidays

Due to a number of years running a very successful homecare business, my client is looking to expand their company by opening a brand new office in Worcester.
They are looking for an experienced Registered Manager with the drive and passion to take a brand-new homecare branch of the ground. They must have a background in homecare as a Registered Manager and hopefully also have experience with new start-ups. Don't worry if not, this is not essential.

Job Specification

  • Managing the day to day running of the branch operations
  • Acting in the best interest of the clients supported
  • Ensuring implementation of systems to monitor quality performance
  • Involvement in networking activities and business development and provide directors with regular reports and analysis
  • Ensuring all client visits are covered and all scheduling is completed in advance of shifts
  • Ensuring that the business maintains 24hr availability via on call rota
  • Management of all care processes from initial contact, while maintaining agreed standards
  • Recruitment processes, checking ID and eligibility to work and hiring decisions
  • Retention of all staff, including meetings, incentives, appraisals, performance feedback and gifts
  • Introductions and Training of new care staff and current staff, maintenance of all staff training records and keeping up to date with all legislation
  • Quality assurance via regular QA visits, telephone calls and H&S reviews
  • Ensure all complaints are appropriately reported and responded to within the time scale set
  • Ensure understanding of and can evidence compliance with CQC
  • Ensuring confidentiality and staff are aware of the importance of confidentially
  • Be involved in all recruitment processes

Personal attributes

  • Caring and compassionate towards people in need of care and support
  • Respect for people suffering from a range of medical conditions with different backgrounds and beliefs to your own. Strong commitment to non-discriminatory care practice
  • Commitment to respecting the rights of customers at all times and to promoting their privacy, dignity and independence throughout their lives
  • Knowledge of health and safety matters in relation to home care services and risk management
  • Knowledge of how to recognise abuse and safeguarding procedures
  • Experience of care services, risk assessment and person-centred care and support
  • Ability to plan and organise workloads effectively so customers receive the services they expect
  • Energetic and Passionate about delivering high quality care.
  • Have Level 5 in Health and Social Care
  • Proven management experience

Desirable criteria

  • Experience of managing the delivery of social care services as a registered manager
  • Knowledge of business management and business start up

This job spec is not exhaustive and the role may require further duties to be taken out.