• Location

    Guiseley, West Yorkshire

  • Sector:

    call centre

  • Job type:

    Full-time

  • Salary:

    £20000.00 - £24000.00 per annum + Benefits

  • Contact:

    Matthew Carrick

  • Contact email:

    matthew@therecruitmentcrowd.com

  • Job ref:

    BBBH2090_1554971912

  • Published:

    4 months ago

  • Duration:

    perm

  • Expiry date:

    2019-05-11

  • Startdate:

    ASAP

  • Consultant:

    #

Meter Reads Analyst (Energy)

Leeds

£20,000 - £24,000 + Benefits

Monday to Friday 9am-5:30pm

My client are looking for a Meter Reads Analyst to join their vibrant office in Leeds. If you have a proven track record in an analytical role within the energy industry and are looking for your next big career move this role could be for you.

The Meter Reads Analyst role would include:

  • Co-ordination and management of third party agents - MAM,MAP,MOP,DC,DA, MRA
  • Managing the read dispute process including raising and chasing SAR's and D300's
  • Responsibility of ensuring industry and customer reads are used for billing and settlement purposes
  • Monitoring the quality of customer and industry reads, taking the appropriate action where necessary to correct any erroneous data
  • Ensuring the accuracy of address data on CRM & update with third parties where necessary
  • Communicating successfully with a myriad of third parties to manage the data flows within the industry, smart meter installations, and query resolution
  • Ensuring continued self-motivation is maintained and that all Key Performance Indicators are focused on to drive quality and improvements in all aspects of the hub process
  • Using industry databases in conjunction with our CRM for meter exchange / De-appointments / Disconnections and new connections
  • Supporting the siteworks process, partnering with our third parties to resolve metering issues
  • Creating performance reports for management when required
  • Work with and support other internal teams where necessary



Key competencies for the Meter Reads Analyst

  • Organised
  • Work as part of a larger team
  • Analytical
  • Attention to detail
  • Problem solver
  • Creative
  • Desire to learn new skills and take part in third party training



Benefits package for the Meter Reads Analyst

  • Excellent salary based on your experience
  • Regular company socials
  • 28 days annual leave (inc Bank Holidays)
  • Mon - Fri 9-5.30 with 1 hour lunch
  • Dress down Friday
  • Fun and energetic environment
  • Career progression
  • Scope to grow with a vibrant business


To apply for the Meter Reads Analyst role please attach a copy of your most recent CV