• Location

    United Kingdom

  • Sector:

    technical & engineering

  • Job type:

    Permanent

  • Salary:

    £23,000 - £27,000

  • Contact:

    Ben Whitaker

  • Contact email:

    ben@therecruitmentcrowd.com

  • Job ref:

    TRCserveng

  • Published:

    3 months ago

  • Expiry date:

    2019-10-19

  • Startdate:

    Interviewing Now

  • Consultant:

    #

Field Service Engineer

£23,000 - £27,000 p.a.

Based in the following areas;

  • Nottingham
  • Coventry
  • Kent
  • Melksham (Bridgewater/Tauton)
  • Melksham (Bristol)
  • Birmingham

 

 

The Role:

This is a field-based role that will require you to carry out routine maintenance and repairs on machines and customer-owned equipment. Ensuring that quality standards are always met and to maintain customer satisfaction.

 

Requirements:

  • Driving License
  • Previous engineering experience with forklift trucks

 

Duties:

  • Diagnosing and fixing faults with customers equipment and recording the approximate time of completion
  • Reporting to the Service Coordinator
  • Rectify any faults as required by the customer, ensuring that the machine is left operating in a safe condition and that the work has been carried out to the customer’s satisfaction.
  • To carry out routine maintenance as directed, ensuring that all necessary service parts are
  • available prior to attending customers site, all quoted work to be highlighted by liaison
  • personally, with the customer.
  • To liaise directly with the customers whilst on site to endeavour to obtain their agreement
  • to proceed with any follow-up repairs or other work that may be required in the future.
  • It may be necessary to provide verbal estimates in conjunction with the Service Manager/Supervisor.
  • To submit a detailed and correctly completed Parts Requisition or, when making requests
  • by phone provide sufficient information as may be required to enable parts to be obtained
  • accurately and in a timely manner.
  • To work mostly without supervision by using your own initiative, in a safe manner, advising your Manager if you need assistance.
  • Adhering to all Health and Safety Regulations.

 

To keep non-recoverable and unnecessary travel time to a minimum by:

  • Liaising and communicating with Service Control Department.
  • Proactively participating in planning workloads.
  • Establishing/maintaining an appropriate level of van stock/tooling (in conjunction with
  • the Service Supervisor and/or any other Manager)

 

If this position is of interest to you, please contact Ben on 0113 457 3760 / ben@therecruitmentcrowd.com