Account Manager

Manchester (M3)

Basic salary £21,000 + Bonus (OTE £37,000)

Monday - Friday office Hours

My client is looking for a number of Account Managers to add to their successful team in their vibrant Manchester office

The Account Manager role:

Deliver the weekly, monthly, quarterly and annual targets for the business through a range of sales techniques from cold calling (around 60%) to management of accounts (30%) and administration (10%).
Manage existing clients who spend less than £2,000 per annum.
Target lapsed and self-sourced new business clients with no maximum spend limit applied - subject to agreement with your line manager and Regional Director
Pass clients/enquiries on to the relevant Account Manager.
Enter the relevant information into SalesForce in a timely and efficient manner logging all details
Process client orders and manage expectations professionally and effectively.
Deliver regular report updates to your line Managers.
Build positive relationships with the Managers and Account Managers in other regions to create a good team spirit.
Network positively and collaboratively with other functions across EM, such as Design, Production, Marketing and Operations, as this is crucial for internal operational success.
Analyse data and prepare basic sales presentations efficiently and effectively.
Maintain a proactive knowledge of all lead generation communication/mailers and follow up on them to enhance your clients’ experience and maximise revenue.
Actively research the local market and press to generate conversions from competitive media (predominantly local press).
Maintain all administration around your accounts professionally and efficiently.

The Account Manager profile:

Strong track record of achieving targets in telesales or junior account management role
Knowledge of the sales lifecycle and as cold calling is a large part of this role, we are ideally searching for someone who has experienced this before
Ideally familiar with SalesForce or an equivalent sales order processing tool
Displays customer service excellence and understands how to deliver the best to each client
Exceptional phone manner
High levels of enthusiasm and intelligence
Strong literacy and numeracy to deliver regular reporting and build familiarity with numbers
Highly results driven to achieve targets and displays a passion for achieving
Thrives in a fluid, changing and busy environment
Team players who work for the company strategic goals
Demonstrates commitment to both the company, its clients and the role
Maintains strong activity levels
Displays a positive and constructive approach in all situations
Excellent organisational skills as this role will require you to keep many plates spinning
Highly resilient and a great self-starter
Adapts to meet the changing needs of the advertising industry
Strong Microsoft Office knowledge including Excel, Word and Outlook

To apply for the Account Manager role please call Matt on 0194 3243 118 or email your CV to matthew@therecruitmentcrowd.com